Phone: 1300 615 262 (This is a national local call cost help line, available from 8am to 6pm Monday to Friday, excluding Australian public holidays).
Email: ESOS online form
More information is available on Australian Education International (AEI).
Australian Education International is the international arm of the Australian Government Department of Education. It has a national office in Canberra and 16 offices in Australian diplomatic missions across the world.